Resurfacing Service- Crafond Cookware

Resurfacing Service- Crafond Cookware

0 out of 5

£24.99

THE RE-SURFACING SERVICE HAS NOW CLOSED UNTIL 1ST MARCH 2021, AND WILL BE OPEN AGAIN ON THIS DATE FOR A 30 DAY PERIOD.

IF YOU WOULD LIKE TO PRE ORDER AND RESERVE YOUR MODEL OF PAN, SO THAT ON THIS DATE YOUR REPLACEMENT CAN BE SENT STRAIGHT AWAY, THEN EMAIL INFO@PERFECTPANS.COM WITH A PICTURE/SIZE OF YOUR PAN SO THAT WE CAN EITHER CHECK STOCK LEVELS OR ORDER IT IN FROM ITALY… AND THEN ON THE 1ST YOUR REPLACEMENT IS ALREADY PAID FOR AND ON ITS WAY TO YOU. ALL WE WOULD ASK IS THAT BEFORE THE 1ST, YOU GET YOUR OLD PAN BACK TO US (JUST INCASE WE GOT IT WRONG WITH THE SIZING, DON’T WORRY WE’LL REMIND YOU!).

£24.99 to cover postage back to Italy.

£8.99 DPD tracked next day delivery.

Availability: Out of stock Categories: ,
  • Description
  • Additional information

Description

THE RE-SURFACING SERVICE HAS NOW CLOSED UNTIL 1ST MARCH 2021, AND WILL BE OPEN AGAIN ON THIS DATE FOR A 30 DAY PERIOD.

IF YOU WOULD LIKE TO PRE ORDER AND RESERVE YOUR MODEL OF PAN, SO THAT ON THIS DATE YOUR REPLACEMENT CAN BE SENT STRAIGHT AWAY, THEN EMAIL INFO@PERFECTPANS.COM WITH A PICTURE/SIZE OF YOUR PAN SO THAT WE CAN EITHER CHECK STOCK LEVELS OR ORDER IT IN FROM ITALY… AND THEN ON THE 1ST YOUR REPLACEMENT IS ALREADY PAID FOR AND ON ITS WAY TO YOU. ALL WE WOULD ASK IS THAT BEFORE THE 1ST, YOU GET YOUR OLD PAN BACK TO US (JUST INCASE WE GOT IT WRONG WITH THE SIZING, DON’T WORRY WE’LL REMIND YOU!).

 

Crafond pans have a lifetime guarantee that covers the base of the pans from warping, buckling and bending. The guarantee also covers the non stick from blistering and peeling.

It does not cover-

  • Carbonization of the cooking surface (where it goes brown or black over time with the combination of high heat and the use of oils or natural fats)
  • Scratches and general wear and tear.
  • The outside of the pan,

With this in mind, we’ve decided to offer a recycling service to all of our customers. You’ll never have to pay full price for your cookware again, whilst reaping the benefits of commercial non stick surfacing.

This means that NO MATTER WHAT HAPPENS TO YOUR PAN, we will endeavor to have your pan resurfaced for you with a free of charge service where we just ask you to cover postage.

The process to re-surface your pan and breakdown of costs is as followed:

  • Order and pay for you re-surfacing on the website. In the notes section, if you know what size you have, put the measurement of your pan there. (*If you’re upgrading from a standard pan to an induction pan during the resurfacing service, then prices may vary due to the steel base*)
  • Send us back your old pan via your shipping preference (don’t worry too much about packaging, a taped bag around the pan will do, as we’ll be sending it back to Italy so they can make it brand new again).  Attach a note with your cookware with your name, postal address and a short message referring to either email/online purchase/problem. As soon as we’ve received this, we can get your new pan sent out to you.
  • Through our recycling service, we post your old pan back to our manufacturing base in Italy. They take around 7 weeks to return the pans back to us completely re-surfaced. We ask you to cover this postage cost of £24.99.
  • Now, we don’t expect you to be without your pan for 7 weeks… so we send you a replacement out of our stock instead for you to KEEP (so you get a brand new pan) and this goes straight out on a **next day DPD delivery! We ask you to cover this postage cost of £8.99. (**depending on stock levels, if you note the size when you purchase we can check beforehand**occasionally we have to order pans in especially, email us if you’re not sure–  info@perfectpans.com*)
  • We receive your old pan back from Italy 7 weeks later- and this is now a part of our stock again.

In a nutshell, within 3 days you can have a brand new pan for a quarter of the price. All we ask is for your old one back. This way no Crafond pan will ever go out of service, and as a company we do our bit for the environment.

The postal address for sending your pan back is- 55 CHURCH STREET, SOUTH NORMANTON, ALFRETON, DERBYSHIRE, DE552BT.

 

 

 

 

 

 

 

Additional information

shipping

royal mail